Password Reset

Having trouble logging in?
 
If you need to reset your password, you can request a new password be emailed to the email address on file for your Groovv Account.
1. Go to the Back Office
2. Enter your user name under the Forgot Your Password? header into the field User Name
3. Click Submit
4. You will then be asked to enter your secret answer: (If needed call (855) 839-7277 to retrieve this answer)
5. Input the Answer to your security Question
 
Your new Temporary password will then be emailed to you, use it to log into the back office.Once logged in, complete a Password Change.
 
Should you have any issues please contact the Groovv Support Team at (855) 839-7277.