Listed below are a series of functionality errors along with the screenshots and brief explanations:
Error creating receipt – This error appears when the merchant account is not properly configured within the Groovv Register Application on your Android device
Network Printer Error
Bluetooth Printer Error
USB Printer Error
- The micro USB credit card swiper is unable to return value to a credit card. To perform a return a transaction must be associated. To perform these actions visit Transaction Detail
or Transaction Lookup
You must select a Table before starting a transaction - In order to begin placing an order, a table must first be selected and opened using the Table Select screen
Press [Server] button to log on first - Require server to login before a transaction has been enabled via System Data
Invalid Pin Entered - The incorrect PIN has been entered as a server/manager
Clerk not Active - Clerk profile has been marked inactive and can no longer log into the Groovv Register application
Discount cannot be greater than subtotal - The value ($) discount can not exceed the total receipt subtotal
Error:java.lang.NullPointerException – 2 Potential Reasons for this:
You're tablet's screen is less than 10", in which case you must go to Settings, and switch to [Widescreen] orientation.
No apps can perform this action
- unable to email reports from Register Options Menu > Reports
because there is no app with the ability to send emails
Error processing discount. Can’t find last transaction. – Error applying % discount while logged in as a clerk in Training Mode.
Invalid Email - Email can not be used without error sending emailed receipts
Invalid Email - Invalid email applied to a customer profile created on the tablet. Shown from the Finalize Screen.
Invalid Email - Invalid email applied to a customer profile created in the Back Office