View Who Opted Out of Receiving Your Offers, and Bounced E-mail Activity

To view your opt in/out and bounced email activity:

  1. Sign in to Groovv Offers.
  2. Click the Customers tab.
  3. Use the drop down menu on the left to view your Opted Out and Bounced email addresses.

You can also view the Opt Outs and Bounces by campaign by clicking the Offers tab and clicking the title of your campaign in the table below.

 

How can I opt in an email address that I opted out by mistake?

If you opt out an email address by accident, the only way to get the email address back on your list is if the customer manually opt themselves back in via your online Sign Up Form. We do this to protect you from unwanted Spam complaints.