Transaction Options Menu - Return

To refund a customer:
 
THIS PROCESS IS ONLY APPLICABLE TO USERS PROCESSING USING THE AUDIO JACK SWIPER. THOSE USING THE MICRO USB SWIPER MUST PROCESS RETURNS USING Transaction Detail OR Transaction Lookup.
 
http://i.imgur.com/1oYdb4E.png
 
1. Touch the Groovv icon  to open the transaction options menu
2. Touch the Return option. This will place RETURN at the bottom of the receipt window
3. Select the item you would like to return
4. Touch the Pay button
5. Select needed Tender Option
6. Process return
 
The refund has now been completed in your register, and you can return funds to your customer via the selected tender type (i.e.: Cash)